KIS Technologies does business telecoms differently. Whatever your business and whatever your communications need, we’re here to help. With no waffle and no false promises, just honest advice and great, no extra charge concierge level service perfectly tailored to fit your business needs.

In an extremely crowded marketplace we believe it’s not about what you do, it’s about what you stand for. Anyone can become a phone or broadband provider but it takes something more to become a trusted telecoms partner.

With nearly two decades experience in the telecommunications industry, we know what businesses need from their telecom suppliers and we know what they don’t. Everything we do is designed to make your telecoms solution so seamless you can forget all about it… and get on with doing business instead.

The KIS difference
Here's what makes KIS different

About us

We're all about you
The experience we need to Keep It Simple for you

Our mission is simple; To build long term business relationships with all our clients together with keeping their telecom costs as low as possible whilst delivering unparalleled proactive levels of service.

KIS Technologies is led by a team with two decades of combined business telecoms experience. We've worked for major providers, as resellers in corporate acquisition, as account managers (with a 99% client retention rate) and as head of customer support.

Everyone at KIS Technologies is united by a simple belief: Our customer is truly King. From setting up devices to porting events at client premises, from handling major accounts to delivering complex solutions for large enterprises, nothing is too much trouble.

Services

Our services
Tailor your solution

Mobile

Mobile

Let’s face it: It’s a mobile world. If you’re not making the most of the opportunities mobile brings your business, you’re not doing business right.
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We’ll help you make sense of your mobile. From device management to security, collaboration, compliance and more, we’ve got you covered. Take a look at the mobile services KIS can use to help your business move with the times.

  • Multi network SIM for continuous coverage and seamless business communication
  • Auto Voice recording for financial compliance and security
  • Gamma Mobile Solutions giving you the 4G Network built exclusively for the UK Business Market
  • Wandera Enterprise Mobile Security with a measurable return, protecting against threats whilst managing data usage
  • Enterprise Mobility Management to unleash the potential of mobile productivity
  • Conferencing and collaboration to make the digital workplace real

Gamma Mobile Solutions

Gamma Mobile is a mobile service built exclusively for the UK business market, designed to deliver improved coverage for voice and data, plus travel bolt-ons that are as flexible as your schedule.

Gamma’s fixed/mobile convergence roadmap that prepares your business for the future and you’ll get a network provider with a focus on customer service excellence.

What makes Gamma Mobile different?

The Gamma network is built to match the specific needs of business: A focus on reliability and access to the UK’s biggest mobile data service for the best mobile experience.

There’s a great range of standard and optional features, including 4G as standard and business traveller options. Voicemail is built with the business user in mind, offering features such as extended message storage, flexible greeting options customised to individual numbers, tailored greetings based on business hours and extended greetings.

With the best data SIM service available for businesses, you can work as effectively on the move as you can in the office. Wherever you are in the UK, Gamma Mobile’s MultiNet bolt-on enables you to do business in more places than you would with a single network.

So, while your competitors are out of signal and their calls are going through to voicemail, you keep working – making your business more accessible for customers.

Contact KIS Technologies today to see how we can help you make the most of Gamma Mobile.

Multi-Network SIM solutions

When connectivity matters, being tied to a single network contract just doesn’t cut it. As businesses become more and more reliant on mobile communications, committing to a single network can make the difference between success and failure.

Businesses with mobile workers or multiple sites know all too well that every network has its weak spots – which can mean no signal just when it matters most.

Multi-Network SIM contracts from KIS Technologies mean you’re not tied to any network and you always get the very best signal available – and the very best call quality – at any location.

We work with every UK network, which means we can work with you to ensure your company stays connected wherever you do business.

Contact KIS Technologies today to see how we can help you make the most of Gamma Mobile.

Mobile Recording

Regulatory Compliance

By January 2018, all financial firms will need to comply with one of the broadest pieces of financial industry legislation ever, MiFID II. Article 16 imposes broad changes on the need to record mobile conversations, with recent FCA guidance inferring ALL business mobile conversations must be recorded, and final guidance due in mid 2017.

Financial Institutions must now urgently implement technology solutions that meet MiFID II requirements, which combined with the drive to BYOD (Bring Your Own Device), is creating a sense of urgency as the deadline approaches, just as it did in the previous MiFID implementation in 2004, when many banks scrambled to deploy solutions at the last minute. This situation is being exacerbated by conflicting GDPR regulation due in May that mandates that firms are prohibited from recording and storing their employee’s personal conversations. This means there is a conflict coming between the need under MiFID II to record all conversations about potential transactions, mobile or otherwise, and the need to protect the personal privacy of the employee.

What are the key regulations?
Within any country of operation an organisation must comply with the set laws which apply in that jurisdiction. However, different jurisdictions will apply different regulations for people and organisations to comply and unlike many solutions currently available, VENNCOMM’s best in class solution offers true global compliance with a full feature set that ensures risk mitigation on a global basis.

  • 1
  • FCA COBS 11.8
    The FCA has required, since November 2011, that those directly involved in equity or commodity trading have their calls and texts recorded. VENNCOMM TALK can help organisations meet these requirements on both company-provided and personally-owned mobiles.
  • 2
  • MiFID II
    When the ESMA requirements under MiFID II come into effect, everyone involved in providing financial advice which may lead to a trade will be required to have their mobile conversations recorded, whether or not they result in a trade. VENNCOMM TALK enforces mobile call recording for regulated users.
  • 3
  • Dispute resolution: Protecting against another PPI
    Financial services organisations are looking at best practice examples to ensure that they are protected against future PPI type claims. VENNCOMM TALK provides a cost-effective and open solution available for recording calls across the entire corporate mobile estate.
  • 4
  • The Dodd Frank Act
    Firms are responsible for knowing all communication methods across transactions and retrieving them in a way that allows the ‘reconstruction’ of the communication, both pre- and post-trade.
  • 5
  • GDPR
    Due in May 2018 GDPR sets out the conditions for firms to meet in protecting employee data with heavy penalties for non compliance.

    As part of the Financial Services Act and the Sarbanes-Oxley Act, specific mobile voice calls must be recorded, and this is set to widen drastically under MiFID II.

    As organisations have evolved and with how technology is used as part of overall communications strategies, the ability to comply with these regulations has become more and more difficult.

    For example, as organisations began to implement BYOD policies, the ability to record business related calls using BYOD devices diminished, leading to potential non-compliance and the opportunity for market abuse.

    Organisations must therefore take steps to ensure they remain compliant with new electronic communication requirements, including mobile voice recording.
Venncomm

Venncomm is a mobile first telephony solution delivered as an OTT application integrated into secure MDM containers (such as Good/Blackberry, MobileIron etc.) on BYOD, or corporate devices.

VENNCOMM has built market-leading technology to satisfy demand created by MiFID II and GDPR, an opportunity further powered by the almost universal goal of large firms to maximise their employee BYOD programs. These programs allow staff to use their own devices at work for calls, email, SMS and Chat thus saving significant cost on handsets for corporates.

VENNCOMM’s solution allows firms to record conversations of course, but also comes with other significant benefits for individuals and organisations as a whole. For example, being able to record, search, retrieve and transcribe conversations in real time increases the ability of individuals to keep records, whilst allowing compliance officers to monitor for market abuse.

Key benefits

Productivity Suite
· Faster call set-up and fewer key strokes than iOS / Android native diallers
· Scheduled 1:1 calls (auto starts so you never miss a business call again)
· Group Calling with no pins and instant 1 touch start or no touch auto start scheduled)
· Group CHAT With SMS Capability and encrypted file & image sharing
· G.A.L. Address Book Look-Up
· Calendar Integration - Outlook, Android, iOS
· 7 day in App Call Recording Playback
· BYOD Expense Manager (employee doesn’t need to file monthly expense claims)
· Call Recording Download To Individual Device and On Premise Capture/Storage
· PA Scheduling Of Calls, from Desktop in Outlook
· BYOD 8 Degrees Of Separation – No Bleed Of Personal / Business Persona

Global Least Cost Routed Network
· All Calls Carrier Grade GSM
· Carrier Neutral
· In Network Call Recordings Featuring Independent Speech Path Recording (Who Said What, When)
· Stereo / HD where available
· IM CHAT / SMS Conversion

Multimedia Capture, Compliance & Analytics
· Real-time capture of e-data and telecommunications
· Encryption for duty of care
· Store in cloud or on premise
· Archive to set retention policies
· Global and local data views
· E-surveillance with keyword, proximity and wildcard searches
· Keyword alerts and reporting
· Regulatory Case Reconstruction
· Voice to text transcriptions
· CRM and deal ticket pre-population
· Compliance and system audit tools
· Integration to workflow systems
Self-provisioning and reporting tools

Contact KIS Technologies today for a free trial or demonstration and to see how easy it is to meet your compliance obligations – and see how else we can help boost your business communications.

Simetric

Mobile PBX and FMC

Simetric’s Mobile-X SIM brings landline and office PBX features to mobile handsets, delivering all the integration benefits of a fixed mobile convergence FMC solution. By making mobile and 3G desktop phones work together as a business phone system, it brings numbers, short-dial extensions, call transfer, hunt groups, IVR, voicemail and all the other PBX features you would expect from a traditional PBX system.

Mobile-X works with any handset and is completely integrated with the mobile network for voice, data and SMS. It also works seamlessly with your existing hosted or on-site PBX system.

Ideal for every size of business, Mobile-X is perfect for boosting productivity and mobile effectiveness for professional services teams and mobile or roaming teleworkers. It can be used as a foundation for financial services to ensure call recording compliance and it is also great for sites with limited internet or copper access, or temporary retail or construction sites.

Features
· Multi-format SIMs
· Landline and mobile numbers
· Port your own number
· Hunt groups

 
· Extension dialling
· Call hold and transfer (blind and attended)
· Calling line identity (main number)
· Call control policies (black list / white list)

 
· Disaster recovery (automatic number re-routing)
· Out-of-hours divert and messaging
· IVR and Announcements
· Voicemail, voicemail to email

Simple charging
With pro-rata pricing per user per month with all features included and per-second, no minimum call charging, Mobile-X is as affordable as it is powerful for every size of business.

Contact KIS Technologies today to see how we can help you and your business enjoy the benefits of Mobile-X

Cognia

Communications Surveillance

Cognia’s Unified Communications Archive enables financial institutions to manage communications compliance across multiple locations and media, without the cost or complexity of traditional solutions. It allows you to capture, analyse and archive communications across multiple channels, from voice, SMS and MMS to Skype, social media, video and more.

Used by some of the world’s largest banks, Cognia enables compliance and surveillance teams to increase capability and efficiency across the world’s major juristictions and regulatory environments, including those in the UK and the EU.

Features
· Capture and analyze conversations across multiple channels
· Define storage-locations and retention policies to match local authority and jurisdiction requirements
· Delegate local administration and maintain Chinese walls, while retaining global oversight
· Rapidly pinpoint relevant communications by searching and filtering across metadata and media content
· Apply legal hold at any organizational level: individuals, teams, departments or regions
· Share media, including audio/transcribed-audio and reports for trade reconstruction with management, regulators and advisors
· Integrate with trade-surveillance, case-management, CRM or other applications
· Simplify operations through consolidating processes across offices and regions which would otherwise rely on local on-site recorders
· Free staff to work anywhere by bringing mobile recording into the scope of surveillance operations
· Reduce IT costs by replacing expensive and time-consuming deployments and upfront CAPEX with a simple pay-as-you-use cloud service
· Improve the effectiveness of surveillance monitoring by using advanced search and analytics tools
· Boost the productivity of compliance teams, by reducing the need for time-consuming manual processes
· Increase business flexibility and agility, by avoiding vendor lock-in — instead enabling media and events to be exposed to your applications of choice

Contact KIS Technologies today to see how we can help you and your business meet today’s increasingly demanding regulatory requirements at an affordable cost.

Mobile Device Leasing

Could you imagine today's world without smart mobile devices or tablets? We certainly couldn't. These devices have made processes in the workplace faster and more efficient, improving productivity and profitability and has become a normality in our everyday lives.

Leasing Mobile Devices

The majority of sales teams read their emails on their mobile phones but devices such as iPads, android tablets etc are also perfect for a team to perform business activities on the go, but this technology is not cheap with the average new device costing over £500. Multiply this by the average number in a team and the cost escalates substantially

Not only this, the newest mobile device on the market is not new for long so why would a business hand over a large sum of money for technology which is going to depreciate within a couple of years? It is just not cost-efficient and whilst mobile contract deals include devices or hardware funds, you are in the long run paying, as your line rental determines what can be included, so why pay a higher line rental?

Leasing is the answer. This option will enable a business to acquire and enjoy the very latest devices to keep the users efficient and productive. Meanwhile, the business will enjoy the many benefits of leasing, such as 100% tax relief and fixed payment structures to suit budgetary needs.

At the end of your lease you also have the opportunity to take title of the equipment, or as many do, upgrade your entire fleet again with the very latest devices.

To support companies further with this investment we have created a short-term lease agreement for these products, running over a maximum of a 2 year period.

Technology does not stand still, so neither should you

Contact KIS Technologies today to see how we can help you utilise the very latest technology in the marketplace whilst keeping your mobile spend as low as possible.

Trackaphone

Your company’s phones are much more than a simple communications device. With the Trackaphone system you can leverage your mobile devices to:

  • Provide an extra layer of protection for your mobile workforce
  • Locate all your employees at all times
     
  • Monitor and report on employee activity
     
  • View mobile phone location history
  • Find the closest employee to any location
  • Prove attendance to a site or incident
  • Locate lost phones

Features
· Capture and analyze conversations across multiple channels
· Tracking solutions for any phone or smart phone using the TrackaPhone Alert Client
· Points of interest including work or client premises can be identified using zones, enabling activity monitoring
· Battery monitoring and battery threshold alerts ensure devices are working when they are needed most
· Remote device commands and diagnostic alerts measure communication, location and battery performance
· Full real time and historical reporting capability for user compliance and usage monitoring
· View up to 3 months’ location activity through the live portal
· Multiple location technologies ensure accuracy and resilience
· Broadcast SMS facility for rapid information dissemination
· Picture capture for time stamped evidence of incidents including traffic accidents and vandalism
· Status updates allow employees to update their system with non-urgent changes in status to show availability
· Secure, hierarchical access to live data
· All data stored in an ISO27001 compliant data centre. ACPO Secured by Design accredited.

Trackaphone also offers solutions for the protection of company assets in the field for efficient deployment and utilisation as well as continuous protection of vulnerable and valuable assets from theft or misuse – and even to run a sting operation to combat ongoing theft.

Features
· Capture and analyze conversations across multiple channels
· Points of interest including work or client premises can be identified using zones, enabling activity monitoring
· Battery monitoring and battery threshold alerts ensure tracking is working when it is needed most
· Remote device commands and diagnostic alerts measure communication, location and battery performance
· Full real time and historical reporting capability for user compliance and usage monitoring
· View up to 3 months’ location activity through the live portal
· Multiple location technologies ensure accuracy and resilience
· Broadcast SMS facility for rapid information dissemination
· Secure, hierarchical access to live data
· All data stored in an ISO27001 compliant data centre. ACPO Secured by Design accredited.
· Fully insured and warrantied professional installation service (where required)
· 24/7 monitoring of asset alert with recovery service for stolen assets

The Trackaphone vehicle tracking system can be used to improve driver management activity, improve decision making time and resource allocation and to protect vehicles and drivers through vehicle location and remote immobilisation.

Features
· Live vehicle location recording every 10 seconds
· Alerts when vehicles deviate from a route or enter/leave a predefined zone around a significant location
· Record trip start/stop times, duration and mileage
· Schedule reminders for vehicle service and MOT based on time and mileage
· Detects when ignition is on/off and reports when vehicles are idling for prolonged periods
· Detects and reports instances of vehicle speeding
· Google satellite view and street view mapping
· UK roaming SIM cards for improved communication
· Installations carried out by FITAS-accredited engineers
· All hardware and work is fully warranted
· Project management for installation and rollout
· Daily, weekly and/or monthly reporting as required
· Secure access to tracking interfaces

Contact KIS Technologies today to find out more about how we can help you protect your people, assets and vehicles with a custom-designed Trackaphone solution.

MDM, Wandera, Conferencing & Collaboration

MDM, Wandera, Conferencing & Collaboration

Benefit from the advantages of mobility and BYOD, yet still enforce network access policies.
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Mobile Device Management (MDM)

Mobile devices in the workforce are here to stay and tablets and smartphones are arguably less secure than desktop PCs and laptops because they lack pre-installed malware protection. Most computers include at least a trial version of an antivirus suite, but for the newest mobile gadgets, individual users and IT managers are on their own to search for and install mobile endpoint security management.

This vulnerability has not escaped the attention of hackers, who unleash creative new threats like SMS text messaged-based attacks on a daily basis. The old-school virus, while still annoying, does not hold a candle to the damage caused by these new approaches in cybercrime, which include more sophisticated Trojans, keyloggers, phishing attacks and malicious apps than ever before.

Main components of an effective MDM program

If you determine that an MDM service is appropriate, how do you choose one? KIS makes that choice simple

Our suite of Mobile Device solutions keeps you in control of your company’s mobile devices by allowing you to:

· Real-time capture of e-data and telecommunications
· Cloud-based, so updates are automatic and painless
· Keep track of the hardware you own, and the applications installed on every device
· Remote configuration and monitoring
· Configure and manage mobile devices to be shared by multiple users
· Configure security policies including passwords, encryption, WiFi settings and the detection of ‘jailbroken’ devices
· Logging/reporting for compliance purposes
· Securely deliver business apps
· Simplify device management with unified endpoint management
· Remotely wipe, lock and password clear devices, and track their location even when lost or stolen
· Provide access to self-service portals which enable your users to protect both company data and their own
· Enhance the user experience on BYO or corporate mobile devices without compromising security
· Scalable, so new users and increasingly sophisticated devices can be accommodated easily

We have partnerships with all the leading MDM providers, including MaaS360, Airwatch and MobileIron – so we can build exactly the right solution to meet your business needs

Contact KIS today for a free trial and to see how we can help you with a Mobile Device Management solution designed around your business needs

Wandera

Enterprise Mobile Security

As adoption of corporate mobility continues to grow, so too does the number of attacks. Keeping corporate devices secure has never been more important. As businesses equip their staff with the latest handsets, they are increasingly exposed to new threats, vulnerabilities and data leaks. Wandera provides the toughest level of enterprise-grade protection against these mobile security risks.

Mobile threat defence
Wandera’s unique mixture of machine learning technology and analytical techniques identifies apps on every device that could be leaking sensitive data and monitors each device’s network connection activity to identify rogue Wi-Fi hotspots, isolate communications with risky sites and block untrustworthy connections.

Analysis of unusual configurations and unexpected behaviours helps reveal potential risks, unicovering and preventing new threats. Constant scanning for vulnerabilities detects when devices are at risk.

Content filtering
Wandera’s unique mobile web gateway provides a level of visibility into device usage, allowing end user activity to be restricted across web domains, URLs and applications, filtering riskier content and preventing connections to untrustworthy domains.

Blocking access to unapproved app stores to prevent downloads of rogue applications and filesharing services and preventing unwanted data uploads.

Data Management

Mobile internet usage has now surpassed desktop. For business, this means comprehending, capping and controlling this usage has never been more important.

Expense Management
By managing usage, for example by restricting employee access to data hungry apps like YouTube and Netflix, you can keep tabs on mounting data usage. More subtly, you can also compress data in real time, reducing usage by 10% with no discernible effect for the end user.

Customer notifications alert you and your employees when they reach your chosen data threshold, giving you the visibility you need to take back control of your data.

Policy Enforcement
Taking control of your data usage by blocking access to undesirable apps, URLs, and web domains. You can create policies that apply to different groups in different circumstances, switching employees from one to another with ease.

Get positive employee buy-in by creating flexible policies, on corporate or BYOD programs. Empower staff, change behaviours and encourage responsible usage through helpful end-user app notifications and analytics.

Contact KIS today for a free trial and to see how we can help you and your business get control of your Mobile data use with Wandera.

Conferencing and Collaboration

It’s an eternal business paradox: there’s no real substitute for face-to-face meetings with clients but business travel – particularly international business travel – can be extremely expensive.

Today’s reliable, high-definition audio, video and web conferencing is a genuine substitute – and KIS Technologies offers you a range of affordable, flexible solutions designed to meet every business need.

From pay-as-you-go solutions for occasional users to hosted conferences for hundreds of participants, we’ll find the best solution for your needs, your business and your budget:

· Reduced business travel and carbon footprint
· Less employee time lost through travel
· Rapid dissemination of information to all concerned parties
· Simple, intuitive access from desktop, conferencing suite or mobile
· SaaS model avoids upfront costs

Contact KIS today to begin building a conferencing system that’s right for you.

Fixed Line Telephony

Unified Communications

Deliver all your fixed and mobile communication through a single platform and never miss a call again.
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As business gets faster and more mobile, being constantly available is the all-important key to business success.

Unified Communications means you can seamlessly integrate all your communications – mobile, fixed line, email, messaging, SMS, conferencing and more – across every device. Each user gets a single user interface and a single number; so they can respond however suits them best, from the desktop, their phone or any connected device.

It’s a much more sophisticated, much more evolved way to communicate – and we can make it happen.

Our IP telephony solutions are quick and simple to set up and even easier to manage – at a fraction of the cost of a traditional PBX system.

We offer best of breed solutions tailored to our clients and partner with leading names such as Daisy, Vodafone and Gamma which enables us to build a solution that is is perfect for you now - and can grow with your business in the future.

Why switch to VOIP with KIS Technologies?

· Lower capital expenditure within your business with no expensive on-site equipment to purchase, no maintenance, service or upgrade costs. Add and remove users in an instant, with no engineer visit required.
· Never miss a business call again
· No internal call charges - Free calls between employees
· Keep your teams in different locations connected and motivated
· Improve employee productivity and engagement
· Flexible and agile - adjust your communications as your business changes
· Stay in control with a simple online portal you can access anywhere to route calls or hunt groups
· Add more functionality with cloud applications

Turn the boring office phone into a powerful business tool with KIS. Get in touch today.

Contact KIS Technologies today to begin building a UC solution right for you.

Cloud and more

Cloud and more

Why are so many businesses moving to the cloud? It’s because cloud computing increases efficiency, helps improve cash flow and offers many more benefits.
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Beyond the phone

We don't just do phones. We'll help you free your business data with solutions that enable your people to become a powerful, mobile business force delivering results wherever they are.

Cloud Services

As business becomes more mobile, the ability to access and share business data is a critical tool for success. KIS technologies can help you transition your data to the cloud with no jargon and no fuss: Just powerful, tailor-made solutions to put you in control of:

· App management
· Analytics
· Security
· Disaster recovery
· Back up and server mirroring
· Managed hosting
· …and more

Contact KIS Technologies today and start building a Cloud solution that works for your business.

Internet of things

As devices and objects become connected via the Internet, there are more opportunities than ever for them to share and manage information. It’s called the Internet of Things, and you really need to get onboard.

IoT enables you to get instant, continuous feedback on the status, performance and efficiency of your connected equipment – enabling you to make the decisions that can improve business performance as you cut costs.

We can help you manage your connected assets, with cost-effective solutions for SIM management, monitoring, security and more. So you can transform your business without breaking the bank.

Contact KIS Technologies today and see how we can help the Internet of Things transform your business

Partners

Our partners
Standing on the shoulders of Giants!

  • IBM
  • Vodafone
  • O2
  • EE
  • Cisco WebEx
  • vmware airwatch
  • Wandera
  • LogMeIn
  • Daisy Partner
  • DataSelect
  • Fonedoctors
  • TrackPhone
  • SimetricTelecom
  • TechData
  • MobileIron
  • VennComm
  • Leasetech
  • Ingram
  • Henry Howard
  • Red Box Recorders
  • Iris
  • Gamma
  • Zest4

Testimonials

What they say
What our customers say about us

“I have rarely seen the level of customer service and support you have demonstrated with my new phone. You were there whenever I had questions, and were always willing to take the time to get things sorted for me. Your patience has been fantastic.”

JS - Managing Director, UK & EMEA

“The team you have assembled is excellent. Professional, prompt and smart, which I love. Every member I have worked with has been wonderful and more importantly very adept at handling any request thrown at them.”

KR – Head of AV Systems / Telecoms

“We are entirely satisfied with the level of service we have received. All issues have been resolved quickly and professionally and the technical support is excellent. Angie Bachelor has provided excellent advice and support and has been proactive in helping us minimise costs and maximise the level of service to our users.”

RC – MIS Manager

“Angie Bachelor cannot do anymore than she does already. Contacting her is very easy, and her response to any queries that I have had are dealt with very efficiently.”

RF – Systems Manager

“Thank you for the continued excellent customer service. Any company can offer phone service… But you add the value.”

JD – IT Manager